Privacy Policy

Last updated: 2025-10-29

1. Introduction

Welcome to jami.et ("we", "us", "our"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access and use our services, including the website and any related applications or analytics services (collectively, the "Service"). We are committed to complying with data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

2. Information We Collect

We collect and process the following types of information:

• Personal Information: Information you provide directly to us, such as your name, email address, account details, and other similar information when creating an account or contacting support.
• User-Generated Content: Any content, such as links, images, or other media, that you upload or generate within the Service.
• Analytics and Usage Data: Automatically collected data, including IP addresses, browser types, operating systems, device information, and browsing behavior within our Service. This may also include data related to user interactions, such as clicks, time spent on pages, and link engagements.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track user activity, improve the user experience, and analyze trends.

3. How We Use Your Information

We use the information collected for various purposes, including but not limited to:

• Providing, maintaining, and improving our Service, including personalizing your user experience.
• Analyzing usage trends, managing system performance, and enhancing Service security.
• Sending service-related communications, including account verification, updates, security alerts, and support-related messages.
• Complying with legal obligations and enforcing our terms and policies.
• Developing and testing new features to enhance the Service.
• Providing targeted advertising and marketing communications, where consent has been provided.

4. Legal Basis for Processing Data (GDPR Compliance)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the type of information collected and the specific context in which we collect it. We may process your personal information because:

• You have given us consent to do so.
• The processing is necessary for the performance of a contract with you.
• The processing is necessary for compliance with a legal obligation.
• The processing is in our legitimate interests and not overridden by your rights.

5. Your Data Protection Rights (GDPR)

If you are within the EEA, you have the following data protection rights:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure ("right to be forgotten"): You have the right to request that we delete your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us at support@jami.et.

6. Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform functions on our behalf.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

7. Data Security

We implement appropriate technical, administrative, and physical measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Despite our efforts, please be aware that no security measures are completely foolproof, and we cannot guarantee absolute security.

8. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. If you wish to request the deletion of your data, please contact us at support@jami.et.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about our data protection practices.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data rights, please contact us at: support@jami.et.